Job Description
YOUR MISSION (The Job Description) The Apprentice Bartender at Lucia will support the beverage operation of the outlet through timely bussing and resetting of the bar, running food and beverage items while engaging in polite, responsive, and timely interaction with guests and teammates including basic menu descriptions. Additionally, assesses bar guests' needs and preferences and makes recommendations.
THE NITTY-GRITTY (The Essential Job Duties) This role will work closely with Bar Manager and Supervisor to:
- Preparation will be key.Prep the bar daily, maintain it during the shift, and clean it nightly in preparation for the next shift
- Maintain a clean, hygienic, and organized work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitizing tables, etc.
- Stock the bar as necessary in accordance with company guidelines regarding liquor requisition
- Adhere to company standards regarding food and beverage knowledge
- Orchestrate an extraordinary guest experience through positive guest interaction
- Ensure that guests are of legal drinking age by asking for an appropriate ID card
- Handle a cash bank and adhere to company policies regarding money handling
- Accurately enter all items into POS system and charge guests accordingly
- comply with sanitation standards and notify management of any issues
- Perform other duties as assigned
WHAT IT TAKES (The Qualities We Look For)- Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments
- Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
- Ability to anticipate needs and over-deliver wherever possible
- Candidates must think on their feet and use their initiative to solve problems and deliver solutions
- Able to change direction and work on multiple project aspects at once
- Enthusiastic, passionate, able to inspire and motivate others
- Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant guest service
MUST HAVE'S - Current, legal, and unrestricted ability to work in the United States
- High school or equivalent education required
- Food Service Handler Card and TABC certification that is currently valid for a minimum of 6 months
- Preferred: 1-2 years' experience in a full-service restaurant or lounge
WOULD BE NICE TO HAVE'S - Learn and sell extensive food menu and beverage list
- Must enjoy being around and working with people
- Comply with all safety and health department procedures as well as all state and federal laws
- Maintain a neat, clean, and well-groomed appearance
- Adhere to hotel policies including but not limited to attendance, safety, and behavior
THE WORKING CONDITIONS - Lift and carry 50 lbs., carry and balance plates, carry kegs, wine and beer cases as necessary
- Stand and walk for periods of 8-10 hours. Proper footwear is required
- Communicate clearly in verbal and written English
- Bend, squat and stretch in areas of limited space to perform cleaning, organization, and other duties
- Work in an environment that is subject to varying levels of cold, heat, smoke, light (including flashing lights), and sound. Incumbents are at times subject to hazards such as chemicals; proper safety precautions will be taken. This position occasionally works outside and is subject to all weather Proper clothing is provided
VALUABLE TRAITS - 50% logical / 50% creative / 100% AWESOME
- Enjoy working with a team and alone as the situation dictates
- Adaptive, Flexible!
- Embody "great attitude"
- Unwavering integrity and endless work ethic
- Appreciate constructive feedback, as well as graciously providing the same
- Tenacious and self-motivated
This is not an exhaustive list of duties, responsibilities, and conditions. *Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*Virgin Hotels
Job Tags
Apprenticeship, Flexible hours, Shift work, Night shift,