Job Description

Overview Assistant Manager - Airport Lounge (LGA) at Hyde Park Hospitality, LLC Base pay and benefits are described below. The role is a hands-on manager position with daily operational responsibilities in a premium lounge setting at LaGuardia Airport, supporting the Sapphire Lounge by The Club. Base pay range $60,000.00/yr - $65,000.00/yr Job Responsibilities Manages overall day to day operations of the account ensuring the standards of excellence are met Assists in operating activities including quality improvement, sanitation, infection control and all facility-related activities Consistently deliver exceptional guest experiences to guests Maintains excellent relationships with guests and clients as well as other departments Ensures compliance with proper sanitation and cleaning standards Operates within the budget and identifies new ways to improve the business The airport lounge is a seven-day operation; some weekends and holidays will be included in the work schedule Conducts HR functions including recruiting and hiring Direct the activities of up to 30 team members at any given time Oversees team training and development Motivate, coach, mentor and develop frontline (hourly) and management staff Ensure the completion of training programs, including all required certifications Achieve company and client financial targets and goals Uphold and elevate high standards regarding health, safety, and cleanliness Assist with cleaning rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, break rooms if assigned by a manager Ensure Hyde Park Hospitality standards are met including compliance with company food and safety programs Fill in during the absence of the General Manager and Assistant General Manager Comply and ensure your team follows all TSA and local airport authority regulations Other duties as assigned Qualifications And Experience Management experience in fine dining, hotel, or other upscale hospitality venue of 1 - 3 years Demonstrated leadership abilities with creating and growing a successful team Ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of guest service Excellent communication and presentation skills with a range of audiences including front line employees, clients, and corporate management Ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment Excellent communication and computer skills, including knowledge of MS Office products Ability to follow all lawful safety, health, and liquor rules and regulations Must be able to pass and obtain security background check and clearance to work in airport environment Specific physical characteristics and abilities are required to perform the work, such as above-average agility and dexterity and long periods of walking, standing, bending or carrying moderately heavy items Maintaining current state approved alcohol certifications and food handlers / food safety manager certifications as required Other duties as needed Salary $60,000.00-$65,000.00 Annually FLSA Status: Exempt Location: On-site LGA Airport Queen, NY Benefits Medical Insurance (Health, Dental, Vision) Disability Insurance Vacation and PTO 401K Plan with generous Company Matching Parking or commuter stipend Employee Assistance Program (EAP) Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets) About the Company Hyde Park Hospitality (HPH) is a young—but dynamic and fast-growing—company built on deep roots in the food business. HPH earned Crain’s Fast 50 Award in 2025 for being one of the fifty fastest growing businesses in the Chicago-area. We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com. Seniority level Mid-Senior level Employment type Full-time Job function Other Industries: Non-profit Organizations, Hospitals and Health Care, and Medical Practices #J-18808-Ljbffr Hyde Park Hospitality, LLC

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