Job Description

This is a full time, 40 hours/week, Mon-Fri. Candidates need to have availability between 7am-5pm, year round. Performs moderately complex administrative tasks including prior authorizations, drafting correspondence, and providing skilled interactions. Essential Functions: Prepares correspondence, documents, reports, and other materials which may be moderately complex or confidential, sometimes requiring independent judgment. Submits prior authorizations for personal hearing healthcare equipment needs. Assists with diagnostic audiology evaluations (BOA, VRA, CPA). Troubleshoots and repairs hearing aids and cochlear implants for patients and families with walk-in needs. Supports the NCH Employee Transport screening program. Orders and coordinates disbursement of clinical supplies to support supply par levels. Education Requirement: High School Diploma or equivalent, required. Licensure Requirement: Appropriate State Licensure within 180 days of hire, required. Skills: Basic technology and database skills. Knowledge of medical terminology. Excellent interpersonal skills and ability to communicate effectively with audiologists, physicians, and clinical staff. Ability to handle multiple job functions simultaneously. Must have excellent organizational and accuracy skills. Experience: One year of clerical experience in medical facility, preferred. Physical Requirements: Not specified. Additional Physical Requirements: Not specified. The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet

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