Job Description

Marketing Responsibilities:

1. Establishes new agency partner relationships and works to increase new applications for workers’ compensation insurance policies within the assigned territory.
2. Meets regularly with new and existing key agents and those identified as high potential to build relationships and collects competitive intelligence on other carriers.
3. Fosters and maintains effective business relationships with internal and external customers/coworkers in order to attract and retain profitable business.
4. Develops and executes marketing strategies to promote the Company's products to brokers and agents.
5. Monitors market trends and competition to identify opportunities for product enhancements and marketing strategies.
6. Organizes and participates in marketing initiatives, including presentations, industry events, and broker/agent meetings to showcase products and services.
7. Educates agents about the benefits of standalone workers’ compensation programs and performs reviews on existing account programs and identifies the needs/wants from the agency. Quantifies agents’ performance and proactively works to improve agency performance.
8. Facilitates services, such as claims reviews and loss prevention meetings, with SFM prospects and policyholders.

Underwriting Responsibilities

1. Evaluates and analyzes new and renewal business in accordance with Company underwriting guidelines and risk appetite. Collaborates with agents, brokers and clients to obtain necessary information and clarify details. 
2. Partners with internal business partners, such as loss prevention, premium audit and actuaries to effectively underwrite a profitable book business to ensure exposures are thoroughly evaluated when making mid-term policy changes and reviewing renewals.
3. Maintains and monitors entire underwriting book of business to achieve premium volume and loss ratios consistent with company goals and objectives.
4. Provides premier customer service to all customers and complies with customer service standards. Responds promptly to resolve complaints or problems.  Adheres to partnership agreements with business service teams.

Do you want to work for a company that values you as an employee and person, and offers an excellent benefit package? SFM, an AM Best rated company, is based in MN and is growing. We are adding a Business Development Rep in Indiana.

In this role, you will Identify and manage both new and existing relationships with independent agents and brokers to produce new account opportunities for the organization. You will use your entrepreneurial spirit to grow SFM’s brand. You will work with a variety of agents and brokers showcasing SFM as an insurer of choice for Workers’ Compensation Insurance. SFM offers a robust benefit package that includes all the perks you need to navigate your work-life journey.

The Role :

As a Business Development Representative in Indiana, you will be part of a multi-functional team underwriting and managing both new and existing relationships with independent agents and brokers to produce new account opportunities for the organization focusing on workers' compensation policies at the mid-market business level. You will direct much of your attention on growing SFM’s footprint in Indiana, but you will also be the acting underwriter with authority when working on renewals and new business. This is a new position given our growth and expansion in the state of Indiana.   Developing and maintaining agency/broker relationships is key to achieving success along with meeting new business goals and retention of renewals.  If you have entrepreneurial spirit and would like to contribute to SFM’s growth, apply today and discover why SFM is considered the WC Experts with an AM Best Rating of A-!! 

This a fully remote position working in Indiana, and it's preferred applicants live in or around the Indianapolis area.  

Our benefits include:

• Affordable Medical, Dental, Vision Insurance, HSA, FSA
• Flexible hybrid work environment
• Traditional and Roth 401(k) plans with company match
• Company contributions to help pay off student loans
• Monthly home internet allowance
• Free life insurance, STD & LTD
• Opportunities for annual gainshare bonus 
• Pet insurance
• Generous PTO
• 9 paid holidays 
• Paid parental leave
• Annual company-wide volunteer day
• Discounts on gym memberships, fitness apps and weight loss programs
• Adoption financial assistance

What You Will Be Doing:

Marketing Responsibilities:

• Establishes new agency partner relationships and works to increase new applications for workers’ compensation insurance policies within the assigned territory.
• Meets regularly with new and existing key agents and those identified as high potential to build relationships and collects competitive intelligence on other carriers.
• Fosters and maintains effective business relationships with internal and external customers/coworkers in order to attract and retain profitable business.
• Develops and executes marketing strategies to promote the Company's products to brokers and agents.
• Monitors market trends and competition to identify opportunities for product enhancements and marketing strategies.
• Organizes and participates in marketing initiatives, including presentations, industry events, and broker/agent meetings to showcase products and services.
• Educates agents about the benefits of standalone workers’ compensation programs and performs reviews on existing account programs and identifies the needs/wants from the agency. Quantifies agents’ performance and proactively works to improve agency performance.
• Facilitates services, such as claims reviews and loss prevention meetings, with SFM prospects and policyholders.

Underwriting Responsibilities

• Evaluates and analyzes new and renewal business in accordance with Company underwriting guidelines and risk appetite. Collaborates with agents, brokers and clients to obtain necessary information and clarify details. 
• Partners with internal business partners, such as loss prevention, premium audit and actuaries to effectively underwrite a profitable book business to ensure exposures are thoroughly evaluated when making mid-term policy changes and reviewing renewals.
• Maintains and monitors entire underwriting book of business to achieve premium volume and loss ratios consistent with company goals and objectives.
• Provides premier customer service to all customers and complies with customer service standards. Responds promptly to resolve complaints or problems.  Adheres to partnership agreements with business service teams.

What We'll Love About You:

• Bachelor’s degree in insurance, finance, risk management, marketing, business or related field; in lieu of a Bachelor’s degree, or 4 years of suitable work experience will be accepted.
• Four or more years’ experience in a sales/marketing role, preferably in the field of insurance
• Experience underwriting commercial property/casualty insurance policy’s, preferred.
• Agency experience is a plus.
• Professional insurance designations (CPCU, CIC, ARM) is a plus.
• Excellent marketing skills and firm understanding as to how to develop new business.
• Demonstrated success underwriting commercial property/casualty insurance is preferred.
• Strong working knowledge of state applicable Workers’ Compensation rules and regulations is a plus.
• Knowledge of insurance rating, structure, forms, and coverages.
• Demonstrates an entrepreneurial spirit.
• Strong math skills to calculate and evaluate policy premiums and loss ratios.
• Strong problem-solving and decision-making skills.
• Exceptional verbal and written communication skills with ability to deliver superior customer service.
• Ability to manage difficult conversations with diplomacy and tact.
• Develops and maintains knowledge of company policies and industry laws and regulations
• Strong analytical skills with attention to detail.
• High-level interpersonal, presentation, and negotiation skills, including the ability to affirmatively close sales.
• Able to travel with occasional overnight travel.
• Strong computer skills (preferably in Microsoft Word, Excel, and Outlook).
• Familiarity with digital marketing strategies and tools is beneficial.
• Strong time-management skills with the ability to meet deadlines and effective dates.
• Must be able to work independently and with a team.
• Valid drivers license.

Physical Requirements:

  Work takes place in a semi paperless environment within an office setting or home office setting, using standard office equipment such as computers, phones, photocopies, which requires being stationary for extended periods of time.  While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work is performed indoors with little to no exposure to extreme outdoor weather conditions. Travel as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About SFM

Since 1983, our mission has been to be the workers’ compensation partner of choice for agents, employers and their workers. In that time, we’ve expanded to well over 25,000 customers in the Midwest and grown our offerings to include vocational rehabilitation, loss prevention, medical services and more. Though much has changed through the years, our focus continues to be unrivaled customer service, safety, and providing better outcomes for employers and injured workers.

SFM is unique in that we are small enough that your voice is heard but has all the benefits and perks of a larger employer. We value your opinion, help you reach your goals, and make it easy for you to maintain work-life balance. SFM is committed to creating the best work environment and believes that our exceptional and motivated employees are our greatest strength. SFM emphasizes work life balance, and our benefit package is designed to assist you navigate your work-life journey.

Join us!! Click "Apply" Now

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SFM Mutual Insurance Company and each of its parent companies, subsidiaries and/or affiliated companies are Equal Opportunity/Affirmative Action Employers. SFM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, status with regard to public assistance, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  SFM Companies, EEO/AA Employers . SFM is a participant of E-Verify.  Applicants have rights under Federal Employment Laws. 

Job Tags

Holiday work, Full time, Work experience placement, Local area, Remote job, Home office, Outdoor, Work alone, Flexible hours, Night shift,

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