Job Description

Job Description

Job Description

Bishop & Company  is seeking highly skilled and customer-focused Overnight Customer Service Representative for a 12 month temporary opportunity with a large local company. The Overnight Customer Service Representative is responsible for handling emergency outages and providing exceptional support to our client's customers during late-night hours. 

The Overnight CSR will transition to a  remote opportunity  after the completion of in-person, daytime training. Candidates  must reside on Oahu  by time of hire. 

Required Skills

• Multi-tasking and problem-solving skills
• Ability to complete in-person training during regular business hours before transitioning to night shift. 
• Analytical and computer literate
• 45 wpm typing and speaking on the phone simultaneously
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Proficient in Excel and Word
• Ability to work independently and as part of a team
• Prior experience in customer service or call center environment

Required Education and Experience

• High school diploma or equivalent required; some college or technical training preferred
• 1-2 years of customer service or call center experience

Other Requirements

• Must be able to work extended hours or additional days depending on company needs
• Ability to work independently and make sound judgments in a fast-paced environment

Additional Job Details 

• Pay: $30/hr 
• Shift: Overnight schedule, flexible times, possibility of extended shifts and/or the need to work on days off during major storm related events.
• Temporary for up to a 12-month period
• Opportunity to work from home with all necessary equipment provided
• One (1) week paid training will take place in our client's Downtown Honolulu office Monday through Friday 7:30am-4:00pm

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.
Please forward resumes to: 
Bishop & Company
Phone: 808-839-2200 
Website: 

Location: Honolulu, HI 

***No relocation, In-state applicants only. Must be available to interview immediately.***

Job Tags

Temporary work, Work at office, Local area, Immediate start, Remote work, Relocation, Flexible hours, Shift work, Monday to Friday,

Similar Jobs