Job Description

Job Description:

• Strong understanding of dental insurance and benefits (PPO plans only) No HMO. No Medicaid.
• Excellent communication skills and a positive, team-oriented attitude.
• This is an excellent opportunity to grow your skills in a supportive office with hands-on training and a team that truly wants to see you succeed.
• Dental office: 2 years (Required).
• Accurate treatment planning.
• Presenting treatment plans clearly and confidently to patients.
• Strong understanding of PPO plans, coverage, and dental insurance guidelines.
• Reviewing insurance benefits, frequency limitations, downgrades, and out-of-network coverage with patients and explaining estimated costs.
• Scheduling patients efficiently and managing the daily schedule.
• Coordinating patient flow and ensuring an exceptional patient experience.
• Updating and maintaining accurate records in the dental software.
• Communicating with patients about follow-ups, financial arrangements, and upcoming appointments.
• Ensuring compliance with HIPAA and office protocols.
• Maintain accuracy in documentation and follow-up communication.
• Insurance verification for patient plans and coverage.
• Maintain AR (Accounts Receivable) report current and up-to-date.
• Post insurance and patient checks to accounts.
• Send insurance claims promptly and track payment status.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Experience:

• Front Desk Dental : 3 years (Preferred)
• Ability to Commute:
  • Pleasanton, CA 94566 (Preferred)
• Work Location: In person

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