Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Global Affairs Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce, a global leader in CRM and recognized as a top workplace, is seeking a driven eDiscovery Analyst to join our dynamic Legal and Corporate Affairs (LCA) Operations team. The LCA Ops team is at the forefront of supporting all legal practices in digital transformation, knowledge management, and delivering best-in-class eDiscovery services. This role offers the opportunity to work with ground breaking technology and contribute to a fast-paced, innovative environment. The eDiscovery team plays a meaningful role in providing data collection, processing, and analysis services, supporting legal and regulatory matters with efficiency and accuracy. This is a hybrid role and works out of the Atlanta office. Responsibilities Act as the primary project manager for all eDiscovery matters. Administer the entire Electronic Discovery Reference Model (EDRM) lifecycle. Serve as the central point of contact, collaborating closely with both internal and external partners. Ensure clear communication and seamless delivery of eDiscovery services. Maintain detailed documentation and processing of legal requests. Leverage innovative technology to support data and device collections, processing, and analysis. Maintain accuracy and efficiency throughout the entire eDiscovery process. Required Skills/Experience 3-5 years of hands-on experience in eDiscovery, with a strong understanding of the entire EDRM lifecycle. Industry-specific certifications (e.g., Relativity Certified Administrator, ACEDS, CDFE, etc.) preferred. Demonstrated ability to manage complex eDiscovery projects from inception to completion, including planning, execution, monitoring, and closing. Proficient knowledge of Relativity and familiarity with a range of eDiscovery and forensic software (e.g., Nuix, Cellebrite, Google Vault, etc.). Working knowledge of data collection, data storage, and chain of custody standard methodologies. Familiarity with system administration on macOS, Microsoft Windows, Linux/Unix operating systems, and mobile device management (Android, iOS). Excellent verbal and written communication skills, with the ability to effectively communicate technical information to both technical and non-technical audiences. Strong interpersonal and collaboration skills, with the ability to work effectively with internal and external partners. Strong organizational and documentation skills, with the ability to independently manage and report on tasks. Ability to track metrics, analyze data, and provide regular reports to management. Ability to coordinate multiple projects simultaneously in a fast-paced environment. Highly adaptable and able to respond to changing priorities and time lines. Detail-oriented with strong problem-solving abilities. Basic understanding of legal concepts and procedures related to eDiscovery. Knowledge of data privacy regulations (e.g., GDPR, CCPA). Previous experience working in a corporate legal department, law firm, or eDiscovery vendor environment is preferred. Bachelor degree in a related field We have a public-facing website that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: #J-18808-Ljbffr salesforce

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