Job Description
Our client in Milwaukee is seeking an onsite Process Improvement Consultant . This is a 5 month contract role based in Milwaukee, Wisconsin.
If you are interested, please send your resume to Ryan at [email protected] .
Job Description Overview Develop, identify, analyze, and improve existing business processes to improve product/service quality, increase efficiencies, reduce costs or waste, decrease errors or delays, and increase customer satisfaction. Gather business requirements and develop process maps and gap analysis to identify, recommend, and independently implement opportunities for improvement to meet business goals and objectives. Deliver superior business performance by relentlessly pursuing process excellence on behalf of our employees, field, and clients. Architect experiences using business process management to design, analyze, implement, and control processes.
Primary Duties and Responsibilities - Drive Business Performance via designed processes
- Measure, analyze, and evaluate existing technological processes, collect data to identify root causes, perform cost benefit analysis, and identify improvement opportunities. Develop, recommend, and independently implement solutions for process improvement, system enhancement, and operations efficiency that are aligned with business priorities.
- Identify, implement, and maintain an effective process measurement system and define data collection plans (what data is, where it comes from) for each measure.
- Document processes according to Business Process Mapping standards.
- Develop, recommend, and independently implement methods to monitor and control redesigned processes and identify when processes begin degrading.
- Design, guide, and promote process architecture that aligns with business priorities.
- Promote and share best practices on process improvement activities across the organization.
- Research process improvement tools, techniques, and technology to determine potential impact and opportunities to provide additional value to the organization.
- Use documented processes to write detailed procedures that guide the user through the transaction
- Collaborate with business leaders, technology, and other stakeholders to connect process architecture roadmap with operational decisions.
Subject Matter Expertise Provide subject matter expertise in process improvement to product, operations, and/or technology teams in collaboration with other disciplines.
Qualifications - Minimum of 4 years of process improvement experience, project management, manager, team lead, or business consultant experience in technology and/or business functions.
- Ability to communicate at various levels of the organization to increase engagement and understanding of process improvement processes, goals and benefits.
- Strong project management skills with the ability to lead or manage highly complex projects involving multiple stakeholders, process improvements, communications and difficult change management.
- Superior oral and written communications skills with the proven ability to build relationships and successfully negotiate issues with the home office and field.
- Demonstrated high level of organization and follow through with the ability to effectively identify and independently establish priorities and meet deadlines on multiple assignments with high quality results.
- Demonstrated experience with utilizing various systems to collect and analyze data.
- Previous Facilitator and Coaching experiences where problem solving, process development, and/or behavior change methods and tools have been demonstrated.
- Minimum Lean or Six Sigma Black Belt Certification (Lean or Six Sigma Master Black Belt experience preferred) or equivalent relevant leadership experience of process improvement.
Technical Skills: 2) Process Improvement background/lean or six sigma
Business Process Analysis, Process Design
Communication
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Tags
Contract work, Home office,