Job Description

Senior Delivery Manager - Consulting

RubinBrown is one of the nation's leading accounting and professional consulting firms with a commitment to building personal relationships and delivering totally satisfied clients. The RubinBrown name and reputation are synonymous with experience, integrity and value. RubinBrown has revenue of approximately $240 million with 1,000+ team members across locations in Chicago, Denver, Kansas City, Las Vegas, Nashville, and St. Louis.

Our Consulting Services team advises clients across diverse topics, including operations/process transformation, technology strategy and system selection, ERP implementation, enterprise risk, business valuation, forensic accounting, and financial analysis.

The Process/Operations Redesign practice is searching for a Senior Delivery Manager in our Chicago office. This is a hands-on leader with proven experience driving process redesign, technology implementation, and organizational change. This role blends strategic leadership with tactical execution - a true player-coach who builds trusted client relationships while delivering measurable results.

Major Responsibilities

• Lead engagements focused on developing and implementing operational strategies that drive significant improvements in customer service and/or financial outcomes.
• Facilitate discovery sessions, analyze current operations, and develop actionable recommendations.
• Integrate emerging technologies into proposed solutions, partnering with the client and external vendors to implement solutions.
• Oversee multiple workstreams (process, technology, and change management) to achieve client objectives.
• Manage project planning, budgets, and reporting while maintaining executive-level relationships.
• Support business development and knowledge sharing across the firm.

Experience/Background/Skills

• Required: Bachelor's degree from accredited university with strong undergraduate academic record.
• 10+ years of management consulting experience or strategic roles within the healthcare insurer, manufacturing, or financial services industries.
• 6+ years of experience delivering projects focused on operational redesign and implementation management with a focus on applying modern technology solutions to address operational challenges.
• Experience leading teams of consultants and client team members, managing complex projects, and executing in a fast-paced environment.
• Ability to travel up to 75% on average, depending on project needs, clients, and industries served.
• Strong communication, presentation, and client relationship skills.

• Preferred: 3+ years of experience at a Tier 1-3 consulting firm.
• Experience both working for and consulting with companies in our desired industries (healthcare insurer, manufacturing, or financial services).
• Advanced degree in business (e.g., MBA, Master's in Finance).
• Advanced proficiency with the Microsoft Office Suite, including Excel, PowerPoint, and Visio.

To foster a highly respected, inclusive culture that helps foster and promote an environment that is diverse and equitable for all team members and the firm to achieve growth and deepened expertise. RubinBrown is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process.

EEO Employer W/M/Vet/Disabled

RubinBrown is an independent member of Baker Tilly International, the 9th largest accounting and business advisory network in the world.

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