Customer Service Representative Job at Noor Staffing Group, New York, NY

QmZsUzRhNzRrdnNmdG03aU5Qdkg3TXJBREE9PQ==
  • Noor Staffing Group
  • New York, NY

Job Description

Location: New York, NY 10004
Status: Full Time
Pay Rate: $17
Bilingual Candidates: Spanish, Mandarin, Bengala, HIndi, Cantonese, Russian, Punjabi, Arabic, Urdu

Notes: Temporary position (13 weeks), possibility to be extended depending on performance.

 

Job Description:
-Develop working relationships with customers and monitor engagement and progress.
-Work with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility.
-Conduct workshops and other training related services for customers.
-Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services.
-Assist customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs).
-Follow up with customers to ensure that their needs are met, and questions and concerns are resolved.
-Interact with other team members to provide expertise and assistance in resolving participant issues.
-Maintain accurate and timely case notes on all customer contacts and document activities.
-Share information about outreach and engagement efforts with project staff.
-Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider.

Job Tags

Full time, Temporary work,

Similar Jobs

Kahlig Auto Group

Cafe Attendant Job at Kahlig Auto Group

Coffee Bar - Barista Apply for details. Benefits: Full time benefits include medical, dental, life, disability, 401(k), paid vacation and sick leave. We hire, train, promote and compensate associates on the basis of personal and professional competence and ...

Confidential

Career Coach Job at Confidential

 ...Career Coach About the Company Top national workforce development solution Industry Non-Profit Organization Management Type Non Profit Founded 1984 Employees 51-200 Categories ~ Non-Profit & Philanthropy Specialties workforce development... 

Insight Global

BIM Modeler Job at Insight Global

 ...The BIM Modeler III is responsible for providing modeling efforts for both project delivery and standards. This is a leader of the production team that will create most of the drawings for a project and typically functions as a Model Manager. Will need to efficiently take... 

Insight Global

BIM Modeler ( {{city}}) Job at Insight Global

 ...Job Summary: The BIM Modeler is responsible for providing modeling efforts for both project delivery and standards. The ideal candidate will have expertise in AutoCAD, Revit , and Navisworks, ensuring efficient design workflows, coordination, and model management.... 

GardaWorld Security Services U.S.

Surveillance Security Operator Job at GardaWorld Security Services U.S.

 ...Job Description: GardaWorld Security Services is Now Hiring a Surveillance Security Ambassador! Ready to suit up as a Surveillance...  ...In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work . Apply...