Job Description
We are seeking a friendly, organized Office Assistant/Scheduler for our Oahu service center. Responsibilities include managing calls, scheduling, minimal trouble remote trouble shooting and administrative support to ensure smooth operations of our service department. This full-time role offers a safe environment and competitive pay.
Benefits
Pay: $17.00 - $19.00 per hour
40 hours per week
401(k) matching
Health insurance
Paid time off
Required Qualifications
Must be 18 or older
8-hour shifts, Monday - Friday
High School Diploma or GED
Valid State I.D.
Basic computer and math skills
Strong verbal communication
Essential customer service experience
Mandatory background check
Good networking and people skills
Excellent oral and written communication
Teamwork capability
Time management skills
Active listening skills
Responsibilities
Provide excellent customer service.
Manage phone and email communication; schedule and confirm appointments.
Coordinate deliveries and services; maintain scheduling calendars.
Organize workflow and appointments; manage correspondence and customer information.
Greet customers and address inquiries.
Safeguard sensitive information and maintain confidentiality.
Use CRM software and inventory systems effectively.
Organize and maintain the warehouse for operational efficiency.
Assist with product returns and inter-store transfers.
Ensure equipment maintenance and perform database backups.
Maintain filing and retrieval systems.
Support team success and collaborate ethically.
Capable of lifting at least 40 lbs.
Demonstrate scheduling and administrative writing skills.
Manage logistics for outer islands.
Respond promptly to inquiries.
Willingness to learn basic mobile device operations.
Assist customers with over the phone troubleshooting support.
WAIEA, merging the Hawaiian words for water (“WAI”) and air (“EA”), symbolizes unity and life. Focused on community, sustainability, and wellness, WAIEA Water plans to provide eco-friendly Atmospheric Water Generators to one in four Hawaiian homes within five years.
WAIEA, merging the Hawaiian words for water (“WAI”) and air (“EA”), symbolizes unity and life. Focused on community, sustainability, and wellness, WAIEA Water plans to provide eco-friendly Atmospheric Water Generators to one in four Hawaiian homes within five years.
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